Terms of service

OVERVIEW

Welcome to Southern Soul Foods!
The terms “we”, “us”, and “our” refer to Southern Soul Foods. Southern Soul Foods operates this store and website — www.southernsoulfoods.com.au — including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with an exceptional shopping experience.

Our Services are powered by Shopify, which provides the online e-commerce platform allowing us to sell our products to you.

By visiting, interacting with, or purchasing from our website, you agree to be bound by the following Terms of Service (“Terms”), including those additional terms and policies referenced herein and/or available by hyperlink.

Please read these Terms carefully before using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, then you may not access the website or use any Services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any of your minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor violate any laws in your jurisdiction (including but not limited to copyright laws).

A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (not including credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without express written permission by us.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon as the sole basis for making decisions.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - PRODUCTS OR SERVICES

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made every effort to display product images and colours as accurately as possible. We cannot guarantee your monitor’s display will be accurate.

We reserve the right to limit the quantities of any products or services that we offer, and all descriptions of products or pricing are subject to change at any time without notice.

SECTION 5 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order at our discretion.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers, so we can complete your transactions and contact you when needed.

SECTION 6 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have control or input. You acknowledge that we provide access to such tools “as is” without any warranties, representations, or conditions of any kind.

Any use of third-party tools offered through the site is entirely at your own risk.

SECTION 7 - THIRD-PARTY LINKS

Certain content, products, and services available via our Service may include materials from third parties. We are not responsible for examining or evaluating the content or accuracy and will not have any liability or responsibility for third-party materials or websites.

SECTION 8 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 9 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors or inaccuracies relating to product descriptions, pricing, or availability. We reserve the right to correct any errors and to change or update information without prior notice.

SECTION 10 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent, or warrant that your use of our Services will be uninterrupted, timely, secure, or error-free.

You agree that your use of, or inability to use, the Service is at your sole risk. All products and Services are provided “as is” and “as available” without warranties of any kind.

In no case shall Southern Soul Foods, our directors, employees, affiliates, agents, contractors, or service providers be liable for any injury, loss, claim, or any indirect or consequential damages arising from your use of our Services or products.

SECTION 11 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Southern Soul Foods and our affiliates, partners, and employees from any claim or demand arising out of your breach of these Terms or violation of any law.

SECTION 12 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

SECTION 13 - TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services.

If in our sole judgment you fail to comply with any term, we may terminate this agreement at any time without notice.

SECTION 14 - ENTIRE AGREEMENT

These Terms of Service and any policies posted by us constitute the entire agreement and understanding between you and us.

SECTION 15 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Queensland, Australia.

SECTION 16 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

📧 Email: info@southernsoulfoods.com.au
📞 Phone: +61 466 904 543
🏠 Address: 2/91 Parklands Avenue, Heathwood QLD 4110, Australia
🌐 Website: www.southernsoulfoods.com.au